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​ACCESSIBILITY STATEMENT

Accessibility Statement for Arran Manor and Ashling House

Welcome to the website for Arran Manor and Ashling House Nursing Homes. We are committed to ensuring our online services are accessible to everyone, in line with UK law and best practice.

Our Commitment

We want as many people as possible to be able to use this website. That means you should be able to:

  • Change colours, contrast levels, and fonts

  • Zoom in up to 300% without the text spilling off the screen

  • Navigate most of the website using just a keyboard

  • Navigate most of the website using speech recognition software

  • Listen to most of the website using a screen reader

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, as required by the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 20181234.

How We Ensure Accessibility

  • Design & Testing: Our website is designed and regularly tested to meet WCAG 2.2 AA standards.

  • Accessible Information Standard: We follow NHS England’s Accessible Information Standard, so if you need information in a different format (large print, audio, easy read, braille, or another language), please let us know and we’ll do our best to provide it promptly56.

  • Reasonable Adjustments: We make reasonable adjustments to ensure no one is put at a disadvantage when using our services. This includes providing information in accessible formats and removing barriers wherever possible174.

What To Do If You Can’t Access Parts of This Website

If you need information on this website in a different format or have trouble using any part of the site, please contact us:

We’ll consider your request and get back to you as soon as possible.

Reporting Accessibility Problems

We’re always looking to improve the accessibility of our website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please let us know using the contact details above.

Enforcement Procedure

If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) for further help.

Technical Information

This website aims to be fully compliant with WCAG 2.2 AA standards. We regularly review our site and update it to maintain accessibility.

Preparation of This Statement

  • Date prepared: 14 July 2025

  • Last reviewed: 14 July 2025

This statement will be reviewed annually and updated as needed to reflect improvements and changes in accessibility standards.

Real-Life Example

If a resident’s family member needs our policies in large print or audio, we will provide it within a reasonable timeframe. If you use assistive technology, our site is designed to work with screen readers and keyboard navigation.

Need Help?

We’re here to support you. Please reach out if you have any accessibility needs or suggestions for improvement.

Arran Manor and Ashling House – Making care accessible for everyone.​

Name of the accessibility coordinator: Noam

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